Speed

Security

Innovation

Simplify Returns with RefundMe

Say goodbye to complex return processes and hello to instant refunds. Our streamlined solution empowers merchants to focus on what they do best, while customers enjoy a seamless return experience.

Get Started

+1000
returns made

Advantages

Scale Smarter. Serve Better

Partner with a solution built for scale —driving
satisfaction, efficiency, and sustainability
at every step.

Increased customer
satisfaction

90%

Increase in repeat
customers

50%

Reduction in CO2
emissions

100%

Cheaper
returns

30%

Analytics

Supercharge your brand

Unlock the power to sell more—efficiently and consciously.
RefundMe is the post-sale solution that
makes your business grow

Effortless
Onboarding

Effortless
Onboarding

Effortless
Onboarding

how it Works

Returns Made Effortless

Turn potential returns into opportunities for revenue retention
and upselling with RefundMe’s powerful exchange
platform and its AI-driven data analysis.

Get Started

step 1

Start a return

Just enter your order number and email — no logins, no hassle, just fast refunds.

step 2

Select items to return or exchange

Giving your customers a return process that feels like shopping — fast, familiar, and frustration-free.

step 3

Get refunded instantly

Enter your personal information, choose the refund method that suits you best, and receive your payout instantly — no waiting time, just seamless service.

step 4

Ship Later

Shopping means pay now, receive later. Returning with us means get paid now, return later.

Integrations

Integrated with Everything

RefundMe works with your existing tools, so you can
get started immediately without changing
your workflow.

Impact

Real Results, Real Impact

When effortless returns meet operational
excellence — the results speak
for themselves.

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Financials

Your dead-end? Our Start!

Returns are frightening and cause a frustrating loss, higher than the initial sale. With RefundMe, we take this to the next level and turn your loss into a profit without any effort on your side.

fewer refunds

47%

Retained Revenue

25%

Image

Customer

Happy Wife, Happy Life

Keeping your customers satisfied as if they would be your wife has never been easier. We personalize everything to your clients and serve them a seamless and immediate experience.

Customer Satisfaction

90%

Increase in RPR

50%

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Logistics

Efficiency is key

Reduce your logistics costs and environmental impact, while ensuring that deliveries and returns get where they need to faster and more reliably than ever.

Carriers

50+

Cheaper Returns

30%

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Get in Touch

Reduce Returns by more than 30%

Automate your returns process while unlocking new opportunities for re-engagement and upselling. We are looking forward to showing you how we unlock the hidden data with AI-powdered guidance that brings your returns down to zero.

Let’s Talk

We are happy to help you, provide guidance, solutions and answer any questions you might have. We want to hear your voice and serve you the best-tailored solution.

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Integrations

Easy to Implement – Hard to Forget

Streamline your returns process with automated workflows
that do the hard work for you, so you can focus on
growing your business.

Simplify returns

Get customers from return to repurchase faster with RefundMe’s intuitive returns platform.

Accelerate Now

Connect your stack

Designed to integrate smoothly with your existing workflow. RefundMe’s API supports all major e-commerce platforms.

Book Demo

Get real time data

Make more informed decisions with access to real-time returns information. We help you and your customers to stay informed in real time.

Experience Now

testimonial

Real Smiles with Real Growth

We were blown away by how fast and seamless the entire return process became. Our customers are getting their refunds instantly, and our support team has never been more relaxed.

Vincent

CEO of Dreamstudio Clo

Integration was surprisingly effortless. Within a day, we were running a fully automated return system that plugged right into Shopify and our shipping partner DHL.

Luis

CEO of Big Game Co

Since switching to RefundMe, we have seen a clear uptick in repeat purchases. Customers trust the process, and that trust keeps them coming back.

Lukitas

CEO of Newage Clo

blog

Recent Highlights

Read more about e-commerce and the positive effects
of streamlined return processes on customer
satisfaction and business growth.

Explore More
...

Johannes Hohl • January 2025

The benefits of implementing a self-service returns portal in your business

In an era where online shopping has become a dominant force in the retail world, the implementation of a self-service returns portal is no longer just a bonus but an essential component of a successful eCommerce strategy. This innovative tool not only enhances the shopping experience for your customers but also brings about a multitude of significant advantages for your business. In this article, we'll delve deeper into the myriad benefits of integrating a self-service returns portal into your eCommerce platform and explore why it's a game-changer that can set your business on the path to success and growth.

...

Johannes Hohl • March 2025

Strategies for handling customer complaints: enhancing customer satisfaction & loyalty

Only 4% of unhappy customers make a complaint to your company, but an unhappy customer will tell more than 10 people about their bad experience. As a result, the chances that you've already lost some business due to unhappy customers without even knowing it are quite high. The Internet and social media make users more vocal about their experiences while shopping. Unfortunately, no matter how well you treat your customers and how efficient you are at resolving complaints, you always have room to receive negative customer reviews.

...

Johannes Hohl • June 2025

Minimize returns and maximize profits

This article explores practical steps to reduce return volume and combat return fraud, including clear return policies, verification of purchases, secure packaging, customer identification, and the use of fraud detection tools. By implementing these measures, retailers can enhance customer satisfaction, increase revenue, and protect their business from fraudulent activities.

Faq

Have a Question? We have the answer.

If you cannot find the answer within the Q&A feel free to reach out to us and we are happy to answer any questions you have.

RefundMe is a returns management solution designed to streamline the returns process for e-commerce. It delivers fast, frictionless and sustainable returns, helping to improve customer satisfaction, reduce operational costs and increase overall efficiency.

By offering a simple and convenient returns process, RefundMe ensures that your customers have a positive experience when returning products, resulting in increased loyalty and repeat purchases.

RefundMe integrates seamlessly with popular e-commerce platforms such as Shopify, WooCommerce, Magento and PrestaShop. Our team will work closely with you to ensure a smooth integration process and provide the necessary guidance and support.

Yes, RefundMe supports international returns. Our platform is designed to handle returns from customers around the world, providing a consistent and efficient returns experience for your global customer base.

RefundMe automates many aspects of the returns process, including tracking, processing and managing customer queries. By offering self-service options and real-time updates, customers can easily track the status of their returns, reducing the need for support tickets.

RefundMe accelerates your sales for unstoppable growth. We unlock hidden data with AI-powered targeting that reduces returns to zero.

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